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What is competitive analysis? How to do one (+ template)

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A aggressive evaluation tells you the way rivals appeal to, persuade, and maintain the shoppers you are making an attempt to win — however the surfaces the place that competitors performs out have expanded. 

Prospects are forming opinions about your model inside AI search platforms earlier than they ever go to your website. Normal aggressive analyses miss this. They cowl opponents’ web sites, advertising, and fame, however cease wanting AI visibility, which more and more drives purchaser choices.

On this article, you’ll be taught what aggressive evaluation is, run one throughout all three surfaces of a competitor’s model, and spot the place opponents are successful in AI search. You will additionally get a free template to arrange your findings.

What’s aggressive evaluation?

Aggressive evaluation is the method of researching and documenting opponents’ enterprise methods (like their product, advertising, and gross sales methods) so you need to use these insights to sharpen your individual strategy. It is also referred to as competitors evaluation or aggressive market evaluation.

In 2026, an entire aggressive evaluation covers three surfaces: 

  • What the model says about itself via its website’s advertising and gross sales content material
  • What third events say in regards to the model via person opinions, press protection, and neighborhood discussions
  • What AI search platforms say in regards to the model, together with if and the way usually it’s talked about, the sentiment of these mentions, and which prompts it reveals up in

The primary two surfaces are acquainted territory. The third is newer, and it shapes which manufacturers prospects think about earlier than they ever attain an internet site.

Varieties of opponents

To get probably the most helpful insights from aggressive evaluation, you have to determine and analyze the proper opponents.

There are three forms of opponents: direct, oblique, and aspirational. Every performs a unique position in your technique, and reveals up in a different way throughout the three surfaces of competitor evaluation. 

Direct opponents

Direct opponents goal related audiences and provide related services or products. Analyzing them ought to be your prime precedence as a result of they’re the best to be taught from and evaluate in opposition to.

Say you run a meals supply app focusing on city professionals. DoorDash is a direct competitor as a result of it delivers restaurant meals to the identical viewers.

Oblique opponents

Oblique opponents provide completely different services or products however resolve the identical core want. They’re value analyzing after direct opponents, as modifications of their methods usually sign broader market shifts that have an effect on demand.

For a meals supply app, meal equipment providers like HelloFresh are oblique opponents — they attain busy individuals who need home-cooked meals, however with ingredient kits reasonably than restaurant meals delivered able to eat.

Aspirational opponents

Aspirational opponents are trade leaders you admire and mannequin your technique after, even should you’re not competing for a similar prospects. Research them if you’re planning to develop past your present enterprise mannequin.

For a meals supply app, Uber is an aspirational competitor. It targets an identical viewers and gives an identical service, however its platform additionally contains ride-hailing and package deal supply. These are providers the app might add because it scales.

Advantages of competitor evaluation

The advantages of competitor evaluation embody:

  • Benchmarking your efficiency: Evaluating your site visitors, rankings, conversions, and model presence in opposition to direct rivals reveals you the place you stand and the place you are falling behind
  • Studying from others’ successes and failures: Finding out what labored and did not work for opponents accelerates your individual path ahead
  • Figuring out AI visibility gaps: Realizing the place opponents seem (and do not seem) in AI-generated solutions reveals you which of them on- and off-site indicators to strengthen
  • Discovering untapped alternatives: Figuring out market gaps reveals the place opponents are overlooking buyer segments, advertising channels, or key options 
  • Sharpening your positioning: Understanding how opponents describe themselves and their merchandise helps you differentiate your model extra clearly to your audience

do a aggressive evaluation

A aggressive evaluation is a multi-step course of that covers your opponents’ web sites, third-party protection, and AI visibility.

By the top, you’ll have a transparent image of how your opponents function, and the place your model suits in.

1. Copy our aggressive evaluation template

Make a duplicate of our free competitive analysis template to arrange your findings as you’re employed via the steps beneath.

Competitive analysis template with competitor comparison tables and highlighted “Use Template” button

2. Determine opponents

Determine opponents utilizing a mix of analysis strategies, since no single technique provides you an entire view of who you’re up in opposition to.

Discover opponents by:

  • Trying to find your product and repair varieties in Google and looking out on the top-ranking outcomes
  • Asking AI search platforms for a listing of companies with related services or products
  • Testing associated prompts to see which manufacturers are talked about or beneficial
  • Checking third-party content material like opinions, listicles, and comparability articles to see which manufacturers consumers analysis alongside you
  • Asking your gross sales workforce about different options that prospects have a tendency to contemplate
  • Surveying former prospects to determine which opponents they switched to
  • Reviewing the aggressive domains the Semrush Market Overview device lists in your “Market Gamers” report
  • Viewing the “Rivals” report within the Organic Rankings on your area

When you’ve listed opponents, type them by kind: direct, oblique, and aspirational. Then, choose three direct opponents to investigate. This fashion, you’ll collect a spread of high-impact insights with out getting overwhelmed.

You possibly can add extra opponents later, together with oblique and aspirational ones, as you lengthen your evaluation.

3. Analyze competing services and products

Analyze competing services and products to higher place and worth your choices to satisfy buyer wants.

Begin with value propositions. Research your opponents’ advertising content material to grasp what issues they resolve, how they resolve them, and who they assist. Evaluate these worth propositions in opposition to yours to higher differentiate your choices.

Subsequent, examine your opponents’ services or products data to grasp:

  • Core options and capabilities: The principle functionalities and distinctive options your opponents provide. Discover how these options meet (and don’t meet) buyer wants, so you’ll be able to capitalize on market gaps.
  • Pricing: Evaluation your opponents’ pricing to determine whether or not they goal premium, mid-range, or funds segments. Use this to judge the competitiveness of your pricing, particularly should you goal the identical phase.

Report your findings in your aggressive evaluation report.

4. Uncover opponents’ advertising channels and content material codecs

Uncovering what advertising channels and content material codecs drive probably the most site visitors to competing websites offers helpful insights on your personal marketing strategy.

Test opponents’ prime site visitors sources with a competitive analysis tool like Semrush’s Traffic & Market Toolkit. Enter a competitor’s area and click on “Analyze.”

Semrush Traffic & Market Insights tool with domain search bar and highlighted Analyze button

Scroll to the “Visitors Channel Distribution” part to view the highest site visitors sources for the competitor’s area.

Traffic channel distribution chart comparing direct, referral, organic, AI, and paid traffic sources

Subsequent, go to the toolkit’s Top Pages device to see which channels drive probably the most site visitors to particular person pages. Click on any web page to see its entrance sources.

Top pages report showing entrance sources and monthly traffic trend chart for a Starbucks menu page

Research these site visitors sources to achieve insights. For instance, a excessive portion of referral site visitors might point out the competitor has partnerships with trade influencers or has been featured on in style websites in your area of interest.

Subsequent, assessment your opponents’ social media presence, together with which platforms they use, the content material codecs they use, and engagement ranges.

Consider the opposite forms of content material your opponents create as nicely: weblog posts, e mail newsletters, webinars, or on-line programs. For instance, if opponents have a weblog, what sort of content material do they publish, and the way often?

Use a device like AI Traffic to be taught which AI search platforms ship your opponents probably the most site visitors. 

Larger AI referral site visitors usually signifies stronger visibility indicators throughout a competitor’s website, model fame, and third-party protection.

AI traffic trend chart comparing ChatGPT, Gemini, Claude, and Perplexity traffic over time

5. Analysis your opponents’ gross sales processes

Analysis your opponents’ gross sales processes to grasp how they join with prospects all through the shopping for journey.

The gross sales course of sometimes includes 4 phases:

  • Presenting the providing: Perceive how opponents talk worth and show their options to prospects. For example, companies that promote big-ticket gadgets might have devoted gross sales groups that work intently with prospects.
  • Following up: Research how opponents keep in contact with prospects. Ways embody sending automated e mail reminders and making telephone check-ins.
  • Closing: Take a look at how opponents convert prospects. They may provide reductions, money-back ensures, or product bundles to encourage purchases.
  • Retention: Take into account how opponents encourage prospects to make repeat purchases or keep subscribed to their providers. Maybe they provide a loyalty scheme or unique buyer content material.

Begin by partaking along with your opponents’ advertising supplies: subscribe to their newsletters, request demos, and attend their webinars. As you do that, observe how they convey, comply with up, and information prospects via every stage.

Take note of their messaging type, contact frequency, and the instruments or gives they use to construct belief and transfer leads towards a purchase order. The messaging opponents use all through their gross sales course of reinforces the model associations AI platforms decide up throughout their website and third-party protection.

6. Research buyer suggestions and rankings

Finding out opponents’ buyer suggestions and rankings reveals alternatives to win enterprise from their prospects and others like them. 

These identical indicators additionally form AI visibility: AI search platforms retrieve indicators from person opinions, discussion board mentions, and third-party protection when deciding which manufacturers to say and advocate.

Public sources of buyer suggestions and rankings embody:

  • Evaluation aggregator platforms like G2 and Trustpilot. See what prospects reward opponents for and what they’re sad about. Take note of recurring themes — if a number of prospects complain about the identical situation, it’s possible a major weak point you possibly can capitalize on.
  • Social media platforms like X (previously Twitter), Reddit, and LinkedIn. What prospects and prospects say about opponents on these platforms can reveal the place they shine or fall quick. Use instruments like Point out or Brand Monitoring to trace social mentions.
  • Information publications: Test respected information retailers for mentions of your opponents, and consider each the constructive and destructive feedback. The Model Monitoring device may help with this.

As soon as you have gathered the suggestions, use it to refine your positioning round competitor gaps and strengthen your off-site presence by encouraging glad prospects to depart opinions. 

AI search platforms weigh assessment high quality and consistency when forming model associations, so a robust assessment presence pays off in AI visibility too.

Doc your findings in your aggressive evaluation report.

7. Assess AI visibility

Assess opponents’ AI visibility to find out how AI search platforms point out and cite them.

Begin by launching the Semrush AI Visibility Toolkit, coming into a competitor’s area, and clicking “Test AI Visibility.”

AI Visibility search page with domain input field and highlighted “Check AI Visibility” button

The device will show the competitor’s general AI visibility (as a rating out of 100) and the volumes of mentions and citations — each general and throughout varied AI search platforms.

Evaluate this in opposition to your individual area to see the place you stand.

AI Visibility dashboard showing mentions, citations, cited pages, and LLM distribution metrics

Subsequent, swap to the Narrative Drivers device to see your competitor’s share of voice, which reveals how usually it seems in non-branded prompts.

Share of voice dashboard comparing Starbucks and competitors across AI search visibility trends

You will additionally see sentiment developments, the subjects AI platforms most frequently affiliate with the model, and the highest domains driving AI citations for non-branded prompts in your class.

Prioritize constructing your model presence throughout these domains to enhance your AI visibility.

Top domains by citations report comparing citation trends across websites and owned content sources

Use the Competitor Research device to check your AI visibility in opposition to your opponents’ facet by facet. 

Enter your area alongside as much as 4 competitor domains, then click on “Run competitor evaluation” to see the place rivals get cited and your model would not.

Navigate to the “Subjects & Prompts” report, click on “Prompts” to view prompts, after which click on “Lacking.”

Topics and prompts report highlighting missing prompts and AI responses in competitive analysis

Observe the prompts you need AI search platforms to characteristic you on. Then, arrange the Prompt Tracking device to watch their efficiency in ChatGPT, Gemini, and Google AI Mode.

Prompt Tracking dashboard showing AI visibility, mentions, average position, and traffic summary

Repeat the monitoring setup on your competitor’s area. Then, document all findings in your aggressive evaluation report.

8. Set up opponents’ strengths and weaknesses

Set up opponents’ strengths and weaknesses primarily based on the detailed data you’ve gathered, so you’ll be able to consider the place you stand in opposition to them.

A competitor’s strengths may embody sturdy product-market match, efficient advertising campaigns, or constant constructive sentiment throughout opinions and AI solutions. Weaknesses may embody restricted AI visibility, gaps in buyer assist, or pricing that is misaligned with their market phase.

Doc your findings in your aggressive evaluation report.

9. Decide your positioning

Figuring out your positioning interprets every thing you have realized about your opponents into a transparent angle on your personal model.

Conduct an evaluation of your online business’s strengths, weaknesses, alternatives, and threats (SWOT). Then, outline the distinctive worth you provide. 

Possibly it’s a characteristic that solves a ache level extra successfully, a superior onboarding expertise, or a extra versatile pricing construction. These differentiators kind the core of your unique value proposition.

Additionally think about the shopper segments you may goal. In the event you’ve recognized a buyer phase your opponents have missed, focus your product growth and advertising efforts on serving their wants.

As soon as you have mapped your positioning, think about the way it interprets to AI search. The attributes AI platforms affiliate along with your opponents, similar to their pricing, reliability, and use case match, are formed by the identical indicators you have analyzed all through this course of. 

Your positioning ought to account not only for the way you differentiate in your web site, but in addition for the way you need AI programs to explain and advocate you.

Report every thing in your competitor evaluation report.

Aggressive evaluation instance (step-by-step)

I ran a primary aggressive evaluation for a fictional espresso subscription service to provide you an thought of how the method works and the insights you may get.

Let’s undergo this aggressive evaluation instance, step-by-step:

Competitor evaluation 

First, determine opponents by Googling related key phrases like “espresso subscription” and noting which internet sites appeared close to the highest.

I additionally checked out coffee-related roundups and opinions, just like the Bon Appétit roundup beneath.

Google search results for coffee subscriptions alongside highlighted Bon Appétit roundup article

Subsequent, I used Semrush’s Market Overview device to search out extra opponents. Since I didn’t have a site for my fictional espresso subscription service, I used a competitor’s area as an alternative.

Market players report comparing domains by market share, visits, AI traffic, and referrals

I additionally ran the identical competitor area via the Organic Rankings device to see if extra opponents surfaced.

Organic competitors report listing competing coffee domains with keyword overlap and traffic metrics

After confirming that these opponents supplied espresso subscriptions, I sorted them into direct, oblique, or aspirational opponents.

I then selected three direct opponents to investigate: Bean Field, Commerce Espresso, and Atlas Espresso Membership.

Product technique evaluation

Subsequent, I analyzed my opponents’ product methods by reviewing their touchdown pages, often requested questions pages, and checkout flows.

I observed all three opponents provide reward subscriptions, which indicators demand and tells me I ought to provide them too.

Competitive product comparison table showing features, pricing options, and value propositions for coffee brands

Advertising and marketing technique evaluation

Analyzing my opponents’ advertising methods with the Traffic & Market Toolkit, I realized my opponents get vital direct site visitors — however that is possible pushed by present prospects.

Natural search was a key channel (particularly for Bean Field), whereas AI site visitors was a largely untapped site visitors supply. So, I might use SEO to draw leads from search engines like google and AI search platforms. Referrals, e mail advertising, and paid search may be good site visitors sources.

Marketing channel comparison table showing traffic share by source across three coffee subscription brands

I reviewed my opponents’ social media accounts and recorded key insights in my aggressive evaluation report.

The evaluation pointed to some strikes:

  • Pursue Instagram advertising with influencer partnerships, since opponents favor this strategy
  • Focus video content material on TikTok reasonably than YouTube — opponents publish often on TikTok however have not revealed YouTube movies in years
  • Skip Fb and X, the place opponents have stopped posting repeatedly. Threads is a greater choice for short-form textual content content material, given Commerce Espresso’s constant exercise there.
Social media comparison table analyzing posting activity and follower counts across major platforms

Lastly, I analyzed my opponents’ onsite content material.

Bean Field attracts substantial weblog site visitors regardless that it hasn’t revealed new content material since 2022. There’s an excellent alternative to draw guests with recent, high-quality content.

Content marketing comparison table covering blogs, content hubs, and email newsletters by competitor

Gross sales technique evaluation

I analyzed my opponents’ gross sales methods by exploring their product touchdown pages, checkout flows, and e mail newsletters.

All opponents use a fast quiz to assist prospects select the proper espresso subscription. The quiz’s interactive nature will get prospects invested within the consequence, so that they’re extra more likely to convert.

For instance, right here’s a part of Atlas Espresso Membership’s quiz:

Atlas Coffee Club subscription quiz with coffee type, grind type, and caffeine preference options

All three manufacturers additionally use particular gives to encourage conversions, particularly for long-term subscriptions and bulk purchases. Most of those gives exit via e mail newsletters, which helps them convert leads and re-engage churned prospects.

Suggestions evaluation

For suggestions evaluation, I looked for “[competitor] opinions” on Google and reviewed related outcomes on third-party assessment websites, trade blogs, and on-line communities.

Google search results for Bean Box reviews with AI Overview and Reddit discussion highlights

After I might copy opinions in bulk, I pasted them into ChatGPT and requested it to summarize recurring themes, so I didn’t have to investigate the opinions manually.

ChatGPT summary analyzing recurring Bean Box customer complaints and positive review themes

I paid consideration to recurring praises and complaints. Frequent praises point out options that drive buyer satisfaction, whereas frequent complaints reveal alternatives to outperform opponents by addressing unsolved gaps or frustrations.

AI visibility evaluation

I then performed an AI visibility evaluation by working my opponents’ domains via Semrush’s AI Visibility Toolkit.

In accordance with the Visibility Overview device, all three opponents have comparatively low AI visibility, with the majority of their AI mentions coming from Google’s AI Overviews. So, investing in agentic search optimization (ASO) might be an impactful option to enhance model consciousness and gross sales.

AI visibility comparison table showing scores, mentions, citations, and LLM distribution by brand

Subsequent, I used the Narrative Drivers device to test my opponents’ shares of voice:

Share of voice comparison table with AI visibility metrics and mentions across coffee brands

Narrative Drivers additionally knowledgeable me that the highest domains by citations for the espresso subscription service trade are reddit.com, en.wikipedia.org, tastingtable.com, and bonappetit.com. 

Getting a Wikipedia web page would possible be difficult within the quick time period. So, to enhance my espresso subscription service’s AI visibility, I’d deal with constructing a Reddit presence and getting featured in Tasting Desk’s and Bon Appétit’s product opinions and “better of” listicles.

Since I don’t have a site to run via Competitor Research, I used Visibility Overview to analysis prompts that includes my opponents.

Just a few prompts, like “Espresso Assortment and Cafés” and “How can I order espresso on-line simply,” featured a number of opponents.

Prompt examples table showing AI search queries that mention Bean Box, Trade Coffee, and Atlas Coffee Club

Showing in AI-generated solutions for these prompts is a precedence, so I arrange the Prompt Tracking device to watch them throughout my opponents’ domains. I’ll do the identical for my area when it’s prepared.

Figuring out my positioning

Lastly, I made up my mind my positioning by reviewing my findings on every competitor and conducting a SWOT evaluation for my model.

The place opponents excel, I seemed for tactics to match or exceed these strengths, similar to constructing attraction with Gen Z shoppers, a phase wherein opponents have already got a foothold.

The place opponents had been weak, I seemed to fill the gaps. The obvious one: AI visibility. 

Prioritizing ASO provides my model an opportunity to win AI mentions and proposals whereas opponents stay under-invested.

SWOT analysis chart outlining strengths, weaknesses, opportunities, and threats for a new coffee brand

Create your aggressive evaluation report

A contemporary aggressive evaluation ought to seize how every rival reveals up throughout all three surfaces: their website, third-party protection, and AI visibility.

In the event you haven’t already, make a duplicate of our competitive market analysis template to arrange your findings and switch them into an actionable technique. 

Maintain the following tips in thoughts as you fill it out: 

  • Base choices on information: Let actual information — not assumptions or guesses — information your conclusions to make extra impactful choices
  • Maintain your strategy constant: Analyze every competitor utilizing the identical strategies and depth so your comparisons keep dependable and your strategic insights keep balanced
  • Customise your report: Modify our aggressive evaluation template to satisfy your wants. For instance, you may wish to analyze opponents’ know-how and infrastructure, tradition and expertise, and enterprise partnerships, which our template doesn’t cowl.
  • Pair instruments with considerate evaluation: Aggressive intelligence instruments floor the information, however the patterns and nuances come from your individual evaluation. AI chatbots like ChatGPT can velocity up your evaluation.

A Semrush account provides you entry to the instruments you may want all through this course of, together with the Traffic & Market Toolkit for checking opponents’ site visitors sources, and the AI Visibility Toolkit for finding AI visibility gaps.

Join a Semrush account right now:

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